Providing guidance on compliance with statutory provisions and letting consents.

Offering information on non-resident tax status and HMRC (if relevant).

Ensuring Client Money Protection (CMP) in accordance with legislation to protect client funds.

Demanding, collecting, and remitting monthly rent received.

Deducting commission and other charges.

Pursuing non-payment of rent and advising on rent arrears actions.

Conducting a minimum of two inspections per annum with detailed reports, including photographs and recommendations.

Arranging routine repairs and instructing approved contractors, if required.

Advising on refurbishment to enhance your property’s appeal.

Issuing statutory documentation and notices, as required.

Arranging and managing checkout documentation.

Inspecting the property at final checkout and providing a detailed report with photographs.

Arranging quotations for post-checkout works, if necessary.

Negotiating deductions from the security deposit with the landlord and tenant.

Returning the deposit as agreed to relevant parties.

Referring disputed amounts to the Deposit Protection Service (DPS) for adjudication, along with appropriate evidence.

Advertising your property to attract suitable tenants.

Conducting viewings with prospective tenants.

Referencing interested tenants to ensure suitability.

Performing all legally required tenancy eligibility checks.

Providing all contracts and documentation, including the government’s official tenancy information guide.

Negotiating move-in dates.

Registering the tenant’s deposit with a government-approved scheme.